Our Terms & Conditions
Payment Terms – Due on receipt of invoice. Please quote your full customer reference number when making payment. Failure to make payment before your next delivery, may affect your future deliveries. Please contact us should you have any invoice or payment queries.
Updated Terms & Conditions to apply from 01/01/2019:
We are a small developing business where cash flow is key to the business surviving. We pride ourselves on our excellent customer service and the variety of produce we are able to offer. Unfortunately we are now having to implement late payment fees due to level of monies outstanding on some accounts. Invoices from 4 weeks in arrears will incur weekly late payment fees of £5 per week, increasing to £10 per week if the debt exceeds 8 weeks in arrears. We reserve the right to alter payment terms accordingly. And will use our digression when applying these fees.
We now require a minimum of 12 hours notice from the close of business, the day before the delivery is due. The office hours are 9am – 5pm Monday to Friday. If there are any changes or cancellations outside of these terms, then you will still be charged. Again we will use our digression.
Bread Orders: Bread is ordered on a Friday for the week ahead, so all bread orders are required by 5pm on Thursday.
Organic Milk / Jersey Milk: Please note, we do not carry stock of these products, these products are available by special order only. My order days for these products are Wednesday and Saturday, so orders for these items are required by 5pm Tuesday or 5pm Friday.
Fruit, Salad and Vegboxes Ordering: and cancelling of these need to be done the Saturdays before the week ahead, Fruit and Salad boxes are delivered only at the beginning of the week.